About Us

Emerald Travel is part of the Emerald Global Group, which has been established for over 35 years.

Community travel has always been at the heart of the company, successfully providing economical travel options for returning Malaysians, Singaporeans, Thais, Filipinos, Vietnamese, Chinese, Koreans and Japanese. We have travel consultants who are native speakers across a range of community languages.

Emerald Travel was first to market with many initiatives and with an incisive marketing approach has enjoyed continuously producing top UK revenues for Malaysia Airlines and Singapore Airlines.

The Emerald Global Group operates from our centrally located West End offices off Regent Street London, where we employ over 50 staff, represent over 57 airlines as well as worldwide hotels. The newest addition to the Emerald Global team was the opening of our flagship agency concept store peoplestravel at 56 Baker Street in September 2008. With comfy chairs, video screens, no brochure racks and personalised service, peoplestravel truly revolutionises the high street travel agency concept.

Customer testimonials:

All the staff at Emerald have been very helpful in finding my family the suitable travel arrangements for our trip back to Malaysia and I would like to take this opportunity to thank you for the level of professionalism you have shown throughout, and we will no doubt be contacting you again for our travel requirements to Asia.
A Sulyok

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I must have made 20 calls to Emerald in the last week and yet they were always helpful and friendly. Now I will certainly use them for all my travel needs especially as they cater for tours and offer good fares to Australia, the Far East and all over the world. For students'flights they are hard to beat and certainly offer better flight prices than STA especially to Malaysia and Singapore.
Review by omega7 on TravelCuts

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I am writing to say how extremely pleased I was with the service I received recently from one of your member of staff, Leo Zhao.

I bought a return flight to KL at Christmas 2005 from your company and was very happy with how Andrew handled my booking. So when I was planning to make another trip this year, I contacted your agency in February. Leo answered my call on this occasion.

The first thing I noticed was how courteous, friendly and professional Leo was on the phone. And in our subsequent communications I found him extremely helpful, patiently answering all my questions point by point, dealing with my requests very promptly and keeping me informed each step of the way. I was very impressed by his efficiency.

I have used many different travel agencies over the years as I was travelling quite a lot and the service I received from Leo is second to none. He should be highly commended. I have and shall strongly recommend him and your agency to all my friends.

TET YEE WONG (Mrs)